Frequently Asked Questions
1. What is Phone a Friend?
Phone a Friend is a phone-based befriending service where you can talk to a real person who listens with compassion. Many people search for “someone to talk to on the phone” when they’re feeling lonely or stressed — our service provides exactly that. We offer non-judgmental conversations, encouragement, and emotional support by phone whenever you need it.
2. How does the service work?
Using Phone a Friend is simple and convenient:
Choose your call length (15, 30, 45, or 60 minutes).
Book your listening session online in just a few clicks.
At your scheduled time, we will call you directly.
You’ll enjoy a supportive, real conversation with someone who cares.
3. Who can benefit from using Phone a Friend?
If you’ve ever thought “I just need someone to listen to me,” then Phone a Friend is for you. Our service helps people who feel lonely, overwhelmed, or simply want a friendly voice on the phone.
4. What kinds of topics can I talk about?
You can talk about almost anything—life struggles, faith, relationships, career stress, or even daily frustrations. Many of our callers say, “I need someone to talk to who won’t judge me.” That’s exactly what we provide: a safe space for open conversation.
5. How do I get started?
Getting started with Phone a Friend is easy:
Go to our website and book your befriending call online.
Pick the time and length that works for you.
Answer the phone when we call, and begin your uplifting conversation with a real person who listens.
It’s the quickest way to go from thinking “I need someone to talk to” to actually having that supportive voice on the line.