Frequently Asked Questions

1. What is Phone a Friend™?

We are a phone-based service where you can talk to a real person who listens with compassion.

We offer non-judgmental conversations, encouragement, and emotional support by phone.

2. How does the service work?

It is simple and convenient:

  1. Choose your call length (15, 30, 45, or 60 minutes).

  2. Book your listening session online in just a few clicks.

  3. At your scheduled time, we will call you directly.

  4. You’ll enjoy a supportive, real conversation with someone who cares.

3. Who can benefit from using Phone a Friend™?

If you’ve ever thought …

I just need someone to listen to me

“Is there a service where I can talk to a real person?”

“I don’t need therapy—I just need someone to listen.”

“What can I do when I feel alone but don’t want counseling?”

“Who can I talk to when friends are busy?”

“Is there a phone service just to talk things through?”

“I’m overwhelmed and need a calm, supportive conversation.”

“I want to talk to someone without being judged.”

“I need emotional support but not a crisis hotline.”

4. What kinds of topics can I talk about?

You can talk about almost anything—life struggles, faith, relationships, career stress, or even daily frustrations. Our goal is that you leave our conversations feeling lighter.

5. How do I get started?

Getting started with Phone a Friend is easy:

  • Go to the “Book” link at the top of our home page.

  • Pick the time and length that works for you.

  • Answer the phone when we call, and begin your uplifting conversation with a real person who listens.

It’s the quickest way to go from thinking “I need someone to talk to” to actually having that supportive voice on the line.